For general enquires, use the contact us form
or for a course enquiry, use the online application form
. Alternatively, contact our information centre on 1300 554 248 or via postal address PO Box 170, Bendigo VIC 3552.
At Bendigo TAFE we value your feedback as it helps us know what we are doing well, what we need to improve or to address a specific concern. We’ll try to remedy any problems promptly and deal with each matter fairly.
There are two ways to provide feedback or make a complaint:
- Informally – discuss with an appropriate staff member such as your teacher. The informal option enables the people or the area most directly concerned to address the matter as quickly as possible.
- Formally – complete a formal customer feedback form and either post or drop it off in a the feedback boxes at any of our campuses. You can also complete a feedback form online.
Regardless of how you submit a formal feedback form, your feedback form will be forwarded to our quality team for recording and follow up including forwarding to the appropriate area for action. Read customer feedback procedure.
Anonymous feedback about products and services will be actioned to the extent it can. Action based upon anonymous feedback about staff members and students is constrained by the principles of natural justice.
If you require assistance with the above process, contact the information centre on 1300 554 248 or firstname.lastname@example.org.